Mackenzie Exteriors Inc.
Who are we?
We are a roofing and exteriors company providing skilled trades, project management and over 30 years of experience to homeowners and commercial companies looking to renovate their exterior or help in dealing with and managing insurance claims.
What do we do and what do we specialize in?
Private homeowners wanting a new roof or wanting to touch up there exterior or fully renovate the look of their home. From Eavestrough & Down pipe to full roofing and siding projects we can help.
Property management companies looking for help with small service repairs all the way to full exterior renovation of existing multifamily properties. We understand the needs of project managers with property management companies, prompt attendance and quotes to follow in a timely manner make the difference and we want your customers to renew with you.
Box store retail installation customers: Through our partnership with Rona and Lowes over the last 11 years we service clients looking to fix up existing exteriors and provide roofing, siding, soft metals (eavestrough, Soffit, Fascia) and custom exterior finish options.
Insurance claims:
We have Haag certified roof inspector Project managers on staff that can help you through your insurance claim process from A-Z.
What does customer service look like to us?
- Reliability: Making sure we attend every appointment on time and do what we say we will do when we say we will do it.
- Flexibility: Being available to accommodate our customers schedules.
- Professionalism: Providing quotes in a timely manner and providing competitive pricing.
- Skill, Experience and Expertise: Executing the project with the highest level of craftmanship, we pride ourselves in employing the best installers possible, skilled experienced well presented installation staff is what you can expect. We have been in the roofing exteriors industry for over 30 years in Calgary.
The following is our installation procedure for most residential roofing using asphalt shingles. The general order of the installation is as follows:
Item 1 – Remove all existing roofing material down to the plywood (or other wood surface material).
• Replace any decking as needed
• If repairing is necessary, it is usually at eavestrough edge (gutter) - 1 foot wide to the length that is required to be removed.
• Occasionally the main deck requires some attention, but this is very rare and uncommon.
Item 2 - Drip Edge is installed first at all Eave-edges and is colour matched to your shingles as noted on quote.
Item 3 – Ice/Water installed from Eave-edge to 36-44 inches up the deck and all valley areas.
Item 4 – Coloured Valley metal (24 inches wide) is installed on top of the Ice Water in valley areas.
Item 5 – A synthetic underlayment is installed on the remainder of deck above Ice/Water membrane.
• On a Low Slope roof (2/12 or 3/12) – full Ice/Water protection is mandatory for most shingles.
Item 7 – As the installation of the shingles progresses the following are installed when required:
• Plumbing Stack gaskets - a rubber gasket that goes around the plumbing pipes that are exposed on roof
• Goosenecks - bathroom/kitchen/dryer venting
• Attic vents (Static “mushroom style”, Larger metal static, Whirlybirds, etc.) - each of these provide a certain amount of attic venting. See below for attic air movement.
• Ridge venting is available upon request if preferred and is best suited for “vaulted” areas.
Item 8 – Capping shingles are installed on all Hips/Ridges
• High Profile or High Definition capping is available upon request.
Item 9 – Caulking of all exposed nails at all vents, goosenecks, and other areas as needed.
Item 10 – General items and cleanup:
Flashings for Skylights and Chimneys generally need not be replaced. We will advise as needed.
Item 11 – Upon completion we: (MOST IMPORTANT)
• Clean Gutters of all coarse debris (nails, shingle stray pieces, shake pieces).
• Clean up home perimeter.
• Perform a "magnet" pass of yard and driveway to catch stray nails.
• This part is very difficult to be 100% so please be aware that there will be some nails (a small percentage) caught up in the lawn or in graveled landscaped areas.
• As well, when the Bin is removed there may be a few stray nails that fell underneath it, so before parking your car on your driveway for the first time please do a visual check.
And finally, job completed and our customer is smiling…because:
We take care and we are attentive to your home—we treat it like our own.
We like to leave your home and yard in a better state than before we started.
We don't cut corners in our installation process.
Quality is number one!